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A suite of individualised services that challenge thinking, aid in the design and application of processes that assist decision-makers to determine their direction and to have the competence and confidence to navigate their way towards personal and business performance now and into the future.
UNDERSTANDING THE STRATEGIC JOURNEYS METHODS
AND HOW THEY CAN BE APPLIED TO YOUR BUSINESS OR ORGANISATION
BUSINESS PERSPECTIVES
PERCEIVING AND UNDERSTANDING THE WORLD APPROPRIATELY
It is critical that we are aware of how we make sense of the world we live in. We create our own version of the world (internal maps comprised of beliefs, values and world views) that act as unconscious filters which bias what we see, hear, feel, taste and smell. We make sense of this information by creating narratives of how the world works. In turn, these narratives shape our beliefs, values and world views to again shape what information we sense and the narratives that we craft.
Each person has their bias in how they develop their filters and consequently how they understand the world.
For some people filters are broad and flexible while for others, narrow, rigid and static. Effective decision-making requires being aware of unconscious filters and how they influence our way of understanding the world and the decisions that we make. This requires courage for self-assessment and the willingness to challenge our internal maps/narratives of how the world works. When we do that, we open up many more opportunities and provide ourselves with greater flexibility to respond to challenges.
To perceive and understand the world appropriately requires:
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Discovering the current unconscious ways of perceiving, understanding, thinking and decision-making and how to enhance these ways of being, for superior personal and organisational performance 
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Discovering the current underlying patterns/beliefs/assumptions or schemas of customers, clients and stakeholders to inform enhanced product and service development. 
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Understanding and making sense of volatile and complex environments
BUSINESS LANDSCAPES
WHAT IS HAPPENING IN THE BUSINESS LANDSCAPE?
Organisations exist to serve the needs of society, clients, customers and stakeholders. To do this effectively requires being aware of what current and emerging needs are arising and to develop the appropriate products, services and policies to fulfil those needs. In an ever changing and increasingly complex business landscape this is challenging. We can imagine the business landscape to be like an elastic sheet that has many peaks and valleys. When change is introduced the whole surface changes in shape with new peaks forming, others disappearing, valleys changing into peaks and peaks into valleys. This dynamism reflects the daily turbulence of the business world as it is influenced by many modulators of change.
Decision-makers will need to sense and make sense of these factors and how they shape the business landscape. The insights gained from this process are foundational to assist decision-makers to define an organisation with the strategic intent and the capability to deliver to societal needs. This is a process of creativity requiring flexible perspectives and ways of thinking to sense and make sense of the information and use it effectively to define a business that is relevant and adaptive as the world changes.
Discovering and understanding the complexity of your external business landscape and what is required to improve personal and business performance includes;
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Identifying and understanding the complexity of your workplace- how it functions, and what is required to enhance business performance
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Understanding the complexity of your external business landscape - how it works, and what is required to enhance business performance
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Identifying the difference between uncertainty and ambiguity and how to respond and manage these symptoms
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Designing and implementing organisational and industry-wide cultural change programs- enhancing your belief systems and ways of working
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Making sense of the nature of uncertainty of your external business landscape to enhance strategy development and decision-making
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BUSINESS DEFINITION
DEFINING AN ADAPTIVE ORGANISATION / BUSINESS
The success of your business / organisation is based on the extent to which you have developed innovative ideas about: how you have envisioned the future to look like, the strategic intent of your business / organisation, the clarity of your narrative about direction and what you want to achieve, the value you offer to society and how you will deliver that offering. These ideas are crafted into a “map” that defines the nature and direction of your organisation / business. This is a shared map that informs how the business / organisation relates and presents itself to society. The utility of the map will depend on you having the appropriate perspectives and understanding about
the nature of the business landscape and its evolutionary potential.
Defining your business / organisation to thrive in a changing business landscape will require;
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Defining the nature and direction of your business and its organisational identity, providing guidance on how to relate to the business world 
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Designing strategy that provides a direction and a pathway for business success 
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Designing the business model and the value proposition that support decision-making and defines the organisation’s connection with customers and stakeholders 
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Designing risk registers to increase awareness to factors that can change business performance
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“ MEASUREMENT MAY USE NUMBERS, BUT IT IS NOT ABOUT NUMBERS;
IT IS ABOUT PERCEPTION, UNDERSTANDING AND INSIGHT”
DEAN SPITZER - TRANSFORMING PERFORMANCE MEASURMENT
BUSINESS DELIVERY
THE ADAPTIVE CAPACITY AND CAPABILITY FOR BUSINESS PERFORMANCE
A map that defines the nature and direction of a business/ organisation is like an architectural drawing of a building- it provides the foundational ideas about what is to be created. This map is used to provide context for developing the business capabilities to deliver on desired strategic intent. A successful business / organisation requires key capabilities to be designed, implemented so that they work synergistically to enable the business / organisation to operate efficiently, effectively and respond to the challenges of the business landscape. Inherent within this business capability is the capacity and capability for the business / organisation to critically review itself to undertake changes that will enable it to co-evolve with the dynamics of the business landscape. This evolutionary capability is critical for maintaining purpose and alignment with the changing needs of society.
The process of ensuring that your business / organisation has the adaptive capacity and capability to deliver its strategic intent includes;
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Enhancing the design of your business /organisation or system that you are concerned about to increase its performance
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Designing and implementing organisational and industry-wide cultural change programs
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Enhancing your organisation’s capacity and capability for innovation
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Developing the human potential of people
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Discovering and sharing the processes to excellence in human performance and transforming the know-how of these top performers to others
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Enhancing the capabilities that are required for your organisation to be adaptive and resilient in today’s environment
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The design and facilitation of effective and productive meetings and workshops to challenge beliefs, improve sense making, develop insights, enhance innovation and decision-making
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Design and delivery of training programs on topics such as strategy and business model development, uncertainty and complexity, foresight work and scenario planning, systems thinking and systems mapping